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Welcome to Talking Health Taking Action: Your One Stop Shop for Self-Management Support

Meet the Team

Jane - Managing Director

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Jane Cooper-Neville is one of the founding Directors of Talking Health. She was Director of Self-Management at the Long-term Medical Conditions Alliance (now National Voices) and was responsible for leading the introduction of the Chronic Disease Self-Management Course (CDSMC) to the UK voluntary sector. She led the development of Ss2Q, a cross sector quality assurance framework and self-assessment tool for lay led self-management, and the creation of the Quality Institute for Self Management Education and Training (QISMET). Jane has a first class degree in Health Social Sciences and an MSc in Medical Sociology. She has a Certificate in Transactional Analysis Counselling and an ICSA Certificate in Company Secretarial Practice.

Jean - Director of Training

Jean Thompson MBE, Director

Jean Thompson, MBE is one of the founding Directors of Talking Health. She is a SMRC (Stanford University) T-Trainer and Ss2Q Trainer of Lead Trainers and trains deliverers of SMRC programmes across the UK and Europe. She led the Challenging Arthritis programme and supported voluntary organisations through the Long Term Medical Conditions Alliance (now National Voices) develop lay-led generic programmes using the Chronic Disease Self-Management course (CDSMC). She was a member of the Chief Medical Officer's EPP Task Force and led the development and successful implementation of the NHS EPP. In 2005 her contribution to lay led self-management was recognised with the award of an MBE.

Amber - Administrator (Business Systems)

Amber Bates, Administrator

Amber Bates has worked in various administration roles for several years and has a Diploma in Business Administration as well as Certificates in Team Leading and Customer Service. With her previous experience, she was an Assessor for Business Administration qualifications for a year. She now works full time as an Administrator.

Julie - Administrator (Training Resources)

Julie Dawson, Administrator (Training Resources)

Julie Dawson was first introduced to self-management in 2008 when she took the post of Expert Patient Programme Coordinator. Knowing very little about the EPP and, "finding out the hard way" she developed the programme and now leads a team of Admin, Tutors, Assessors and Lead Trainers in the North. Julie has been involved in training, administration and management most of her working career. Julie regularly tutors, assesses locally and regionally and most recently co-hosted her first Tutor Training event.

For additional information on the range of services we provide please contact us

Contact Details

Freephone 0800 678 5638

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