Welcome to Talking Health Taking Action: Your One Stop Shop for Self-Management Support
NHS England defines self-management education as "any form of education or training for people with long term conditions that focuses on helping them to develop the knowledge, skills and confidence they need to manage their own health care effectively."
We have over 20 years experience of supporting the development of generic and condition specific structured self-management education programmes.
The SMRC/Expert Patients Programme (EPP) model focuses on increasing patient activation by growing people's knowledge, confidence and skills to manage living with, or caring for someone with a long term condition. Our programmes are community based, six-week courses, usually delivered by volunteers (they can also be delivered by professionals) who themselves have a long term condition.
Follow our straight forward four step process to help people in your community take control of their health.
Purchase your 3-year license to deliver community interventions here.
The following community interventions are available:
Recruit train and support people to deliver community interventions.
Click here to download our top tips for commissioning training.
Become a SISS member here to obtain unlimited support from us at every step of your journey.
All licensed organisations are required to adhere to Programme Fidelity as identified by the Self Management Resource Centre (SMRC).
The Self Management Programme Fidelity Manual (2019) is a reference tool which contains 'MUST DO' fidelity strategies and is supported by an Administration/Implementation Manual (2016). Both documents can be downloaded from the SMRC website
Providers of SMRC interventions across the UK are also supported by a national quality standard (SsQ2), which was co-produced by programme managers and people living with long term conditions.
UK providers can also obtain independent verification of their programmes through the QISMET Certification scheme.
Generate Support for your programme to ensure its longer-term sustainability.
Join the SMRC Coordinators' Network to become part of our national community of practice and benefit from peer support and guidance from other managers of SMRC programmes, an opportunity to join a national evaluation of SMRC programmes using PAM (Patient Activation Measure) and discounted training and resources.
Talking Health Taking Action was founded by Jane Cooper-Neville and Jean Thompson, MBE in 2011. The story didn't start there though ...
We facilitate the development of local supported self-management education programmes for people living with long term conditions and their carers.
After more than 30 years, the Stanford Patient Education Research Center is closing and moving off campus ....
The SMRC Coordinators' Network supports providers of SMRC programmes across the UK & beyond
For additional information on the range of services we provide please contact us